It has been well over 18 months since our broader team (of about 40) was last together in the office. We have a Town Hall every Friday at 12. It…
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The Sport of Storytelling Let me start by saying that I’m a big sports fan, so it isn’t really a surprise that I enjoy the Olympics. This year, I got…
Product Design for a Software-Defined Interconnection startup As enterprises increasingly move their business-critical applications and content to the cloud, they need safer, faster, more reliable access than the public internet…
Originally published on Medium How we do things is important Like many (every?) Design team, as we stormed-formed-and-normed we sat down and workshopped through our team tenets. It’s really important…
There are so many incredible minds and talents that inspire us as designers. For me, its a long list! One person right up the top of that list is Dr…
I was recently asked if a Design Leader had to be a Designer. The answer is yes, absolutely. But do you need to be the best Designer? No. In fact,…
The first stage of learning is silence; the second stage is listening. Māori proverb The only thing worse than not engaging with your users is pretending you are. Tiffany Apatu…
I’ve just returned from TNW (The Next Web) in New York. Despite being in a freezing building (-1 degree!) that was under construction with portaloos, I heard stories and opinions…
“Gamification” is a term both overused and misused. It seems that many people don’t really understand what it means. Admittedly I hadn’t given it much thought until today during a…
At the recent MX Conference in San Francisco, I was fortunate to hear Dr Genevieve Bell share stories and lessons learnt from her 13 years working in User Experience for…
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